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Sony is likely to launch a new Bluetooth Headset at IFA 2014 according to the latest FCC documents. The Sony SBH60 Stereo Bluetooth Headset is referenced with FCC ID PY7-RD0170. Little is known about the headset apart from the fact that it will come in black and white colours. We’ll bring you more on the headset when it is officially announced in a few weeks time. [read more…]

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The time has come for Sony Xperia T,  Xperia TX and Xperia V owners. Android 4.3 Jelly Bean will be the last major Android version for these handsets as the company has confirmed on its software support pages that this is the final version.

Xperia SP owners will have to wait to see whether they will get KitKat as Sony says this version is still under investigation. [read more…]

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Sony Mobile is looking to improve on its customer service through a number of initiatives. First of all,  the ‘Xperia Care’  app was recently updated to provide handy support info for your phone.

Also the company has started to roll a “My Support”  function online that lets you keep track of warranty information,  software updates and correspondence with support staff. This has been launched in most countries around the world although Arabic, Hebrew and Farsi languages will follow.

Within “My Support”,  Sony has also launched a repair service in Sweden, France, UK and Spain. Germany and Singapore support is coming soon,  with other markets to follow before the year is out.

The idea is that customers can “hand in their device directly to us so they can get it repaired quickly and safely with a high quality service“.

Here is what Sony says about the new repair service:

“The first thing we want to find out is whether the phone needs a repair; therefore we have introduced a step-by-step guide that will determine whether the customer actually needs to return the phone, rather than receiving more general help and support.”

Repairs can also be tracked online. Good customer service is a great way to differentiate from other manufacturers,  let’s hope Sony can deliver on these initiatives.

Via Sony Mobile Blog.

Thanks Deki!

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The  Video Unlimited  application has been updated to build number 13.0.A.1.1. Apart from performance enhancements,  the new update improves the layout of titles within the Store home as well as improving the drawer menu and button design. This latest update is currently rolling to Sony Xperia devices.
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The TD-LTE versions of the Xperia Z3,  L55t for China Mobile and L55u for China Unicom have been certified by TENAA,  the Chinese equivalent of the FCC. We’re expecting the global Xperia Z3 to be announced at IFA in early September and the Chinese variants should be unveiled shortly after.
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Recent firmware build 17.1.2.A.0.323 for the Xperia Z2 that was recently certified has now started to roll. The update has only landed for Vodafone owners in the UK and Germany. Changes include the addition of a video icon when receiving calls,  although hitting the button doesn’t appear to do anything right now. We don’t know at this stage whether this update will see a global release,  but we’ll keep you posted. [read more…]

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Sony has unveiled the Xperia M2 Aqua (D2403, D2406), which as the name suggests is a waterproof version of the Xperia M2. The handset is one of the most dust and water resistant phones that Sony has produced with an IP certification rating 65/68. This is the maximum it can be.

The 4G LTE handset comes with a 4.8-inch qHD 540 x 960 screen (230 PPI pixel density), 8MP Exmor RS camera and 1.2 GHz quad-core Snapdragon 400 chipset with Adreno 305 graphics. It also has 1GB RAM, 8GB storage, NFC, Bluetooth and a 2330 mAh battery.
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The Android 4.4.2 KitKat firmware update for the Xperia M2 started to roll last week,  but at the time there was no news for M2 Dual owners. Well  Sony earlier announced the KitKat update for both handsets and we can confirm that build version 18.3.B.0.31 for the Xperia M2 Dual has started to roll. The update includes all of the changes you would expect to see from previous KitKat Xperia builds,  including app to SD card functionality. If you’ve updated your Xperia M2 Dual to KitKat, let us know how you are getting on below.

Thanks to all that sent this in!

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Sony has launched an update for the Movies app which moves the build number to version 7.2.A.0.4. The update improves the design and layout of the Details page. It also shows related content on the cast,  crew and details page from Video Unlimited. The app will now also inform you if there is an update in the notification tray. The update is hitting Xperia Z1 Compact owners,  but expect the release to widen soon. [read more…]

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An 8-inch Sony Xperia tablet has been rumoured recently,  with the SGP621 model number recently cropping up.  Well it looks like it is definitely on the way as a reference to the “Xperia Z3 Tablet Compact” has appeared in a recently revised manual for the Sony Bluetooth Speaker BSC10. Look for the new tablet to be formally announced at IFA 2014 on 3 September. [read more…]

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FlashTool_6We recently reported on a fantastic new tool called XperiFirm, which allows you to browse and install the latest firmware files for any Sony Xperia device. We have had a number of people get in touch asking us how they can use those files to flash that firmware onto their handset using FlashTool. Therefore, we have created a tutorial below, which walks through the process in baby steps.

The combination of XperiFirm and FlashTool makes for a powerful and complete recovery solution for Sony Xperia owners. The great thing is that the process is very simple and it has never been easier for Xperia users to take matters into their own hands when trying out new firmware updates. Check out the guide below, which shows you how to create your own FTF firmware files. [read more…]

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Xperia Z2 Tablet wins EISA’s European Tablet of the Year award

August 15, 2014

The Sony Xperia Z2 Tablet has followed in its predecessors footsteps by winning the EISA European Tablet of the Year award for 2014-2015. EISA (European Imaging and Sound Association) holds yearly awards for the best in consumer technology. Last year the Xperia Tablet Z, won the same award, so it’s good to see Sony dominate […]

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Xperia M2 Android KitKat update now rolling

August 15, 2014

The Android 4.4.2 KitKat firmware update for the Sony Xperia M2 has started to roll. So far, KitKat build number 18.3.C.0.37 has only begun seeding to the D2303 LTE variant of the Xperia M2. It is currently rolling out to carriers in France, Ireland, Israel, Russia, Singapore and Thailand. We have not seen the generic […]

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Sketch 4.2 brings sticker pack notifications and premium sticker packs

August 15, 2014

Sony has updated the Sketch app from version 4.1 to 4.2. The main additions in this update are notifications when new sticker packs are available as well as premium sticker packs. Regarding the latter, Sony says that these are “still free”, which is likely to mean that it will soon start charging for them (best […]

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Xperia S used to create stunning book of photos on Costa Rican natural history and landscapes

August 15, 2014

We often hear a lot of negativity around the camera performance of Sony Xperia handsets. This post is here to counter that argument, as well as reminisce about an older Xperia device. Julián Monge-Nájera is a Costa Rican ecologist and author of 20 books published by several Costa Rican universities and Oxford University. He has […]

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