I have a Xperia Arc with the batch number: 1246-9498 I've been following the sony update forum page: http://talk.sonymobile.com/message/199357#199357 They have released a massive amount of updates for the arc, but they seem to have stopped before releasing the update for my batch number; which means that I cannot update my device to ICS. The only reason I purchased this phone last year when it came out instead of the Samsung Galaxy S2 is because the sony store assured me that the ICS update will be available for this phone in December that year, when it was released. However, taking into consideration that the ICS release was delayed they set a date for Feb. That too was still acceptable, but then they announced that we will only be receiving the updates in end May, June; I was VERY disappointed in my device and its creators. Now, with all the updates apparently released and nothing available for my phone... yea... Lets just say I'm in a position where I can influence a couple of people and my negativity towards the brand is not doing anyone any favors. I'm currently pointing them all in the Samsung and HTC direction, since they actually deliver on their promises AND the care about customer satisfaction. I'm due to upgrade in a couple of months. Guess what I'm getting? I know you guys are not a Sony company, but you seem to have more pull and you get information that I just can't. Please inform me about what the heck is going on?