ARC S No Video Sound

Discussion in 'Xperia arc and Xperia arc S' started by Cameron, Feb 10, 2012.

  1. Cameron

    Cameron New Member

    Hi All,

    This is my first post. I have recently purchased a ARC S and trying to play video on the phone but I don't get any sound. I have tried playing the demo clips as well as video i transfered using the media go software.

    I can hear music, the ringer, incoming messages, you tube but not videos. I have tried QQ Player, Rock Lite player, Mobo PLayer and Mx Video PLayer.

    I don't know what the issue is.

    Thanks
     
  2. faris

    faris Member

    odd.. What file is the video your trying to play? Try a hard reset i.e - turn off, remove battery, hold power button for like 5-10 sec, insert battery.. Maybe that will fix? If not reflash it using pc companion
     
  3. Cameron

    Cameron New Member

    tried hard reset, no change. Tried playing from the gallery then videos, also straight from movie applications.
     
  4. faris

    faris Member

    Try re-installing the software from sony ericsson update service or pc companion.. This is one wierd problem.. Media volume is full right?