Getting through on an automated phone

Discussion in 'Xperia sola' started by bobandrew, Mar 12, 2013.

  1. bobandrew

    bobandrew New Member

    I have an Xperia Sola, aged about 3 months. If I dial a phone number with an automated response, the message instructs me to select a number to access a department. This then may ask for another one or two selections to get through correctly. How do I input these numbers? I've put them in using the keyboard but the phone doesn't recognise the action. Any help would be very welcome.
    Thanks.
     
  2. Xperia Blog

    Xperia Blog Administrator Staff Member

    So are you saying the other end is not registering commands from your keypad whilst on a call? Is this for all automated numbers you've tried?
     
  3. bobandrew

    bobandrew New Member

    I finally managed to work it out. I was using the left hand arrow at the bottom left hand corner of the phone to get the keypad. I then found that after you dial there is an icon on the right hand side (alongide loudspeaker) that gives access to the keypad. Using this icon allows me to input all the required number instructions.

    Bob Andrew
     
  4. Xperia Blog

    Xperia Blog Administrator Staff Member

    Cool - that's great Bob, glad you got it sorted.
     

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