Google account

Discussion in 'Xperia S and Xperia SL' started by Phuct78, Apr 17, 2012.

  1. Phuct78

    Phuct78 New Member

    I have just received my new Xperia s and whilst setting it up i am unable to access my google account. I know 100% that the info is correct as i can log in via a pc using the same credentials but every time i try through the phone it comes back and says that the username and password do not match please try again.

    has any one else had this issue? if so what did you do to resolve it?
  2. Phuct78

    Phuct78 New Member

    For those interested i have now solved this.

    If you have 2 step verification set up on your google account your phone will not be able to access it. Just go into your account settings and temporally turn the 2 step verification off, log into your account via your phone then turn it back on again.
    Rene Pedroso likes this.