Sony Companion your device is locked

Discussion in 'Xperia Z3/Z3v and Xperia Z3 Compact' started by QuinHudson, Aug 13, 2016.

  1. QuinHudson

    QuinHudson New Member

    Hi,
    I recently installed Nougat on a Sony Z3, I set the security to pattern, Sony Companion tells me the phone is locked even when I have entered the pattern. So I removed all login so its just a swipe login, no security but Sony Companion still tells me my phone is locked.
    I'm pretty sure it is the latest Sony Companion, I can't find an about to see what version is installed.

    So I can't get to my phone even in Explorer I can't access the phone.
     
  2. QuinHudson

    QuinHudson New Member

    Anybody else seeing this ? Why can't Xperia companion detect my phone is unlocked ??