Xperia Z3 dropped in water

Discussion in 'Xperia Z3/Z3v and Xperia Z3 Compact' started by Anna Hopwood, May 3, 2016.

  1. Anna Hopwood

    Anna Hopwood New Member

    I am a cleaner and unfortunately dropped my phone into a bucket of water all flaps where closed and i took it out very quickly but it still damaged the phone and now im unable to use it. I got my phone on contract a year and a half ago so bought it because of the advert saying it was waterproof, thought it was a good idea with my job. Can anyone tell me is it a insurance claim or is Sony responsible as far as advertising the phone being waterproof when it clearly is not.
     
  2. Sari Shawash

    Sari Shawash New Member

    Maybe there is something wrong with your device... because i used my Xperia z3 to record a video clip in the sea, and it is working normally...
    Try to hard reset your device...
     
  3. Murray Cutt

    Murray Cutt New Member

    You can try soaking your phone in a container of IPA, iso-propyl alcohol. I read about this trick a few times and it seems to work.