Sony explains why it dropped the headphone jack for the Xperia XZ2

by XB on 13th March 2018

in Xperia XZ series

For all of Sony’s audio prowess, it still remains inexplicable to us that it decided to remove the 3.5mm headphone jack for the Xperia XZ2 and XZ2 Compact. A recent FAQ published by Sony explains that the headphone jack was dropped in order to accommodate the new ‘Ambient Flow’ design, as well as the “major market trend toward wireless headphones”.

This all seems like a bit of an excuse. We’re sure Sony could have made the room to include the jack if it really wanted to. After all, there are other manufacturers that have even slimmer bezels and still include the 3.5mm port.

And, we’re not sure the shift to wireless headphones is as significant as Sony says. Any growth in wireless headphones has been driven more by necessity, rather than customer preference, as some big manufacturers like Apple have dropped the jack.

However, it’s good to see that both Xperia XZ2 handsets will still support Hi-Res Audio. Although what Sony doesn’t publicise too loudly is that Hi-Res Audio will only work with a “compatible wired headset and use of conversion cable”. Not exactly ideal.

Anyway, what do you make of Sony’s explanation? Is it a good enough reason, or does it leave you wanting? We’d love to hear your thoughts below.

Sony’s FAQ on the headphone jack on the Xperia XZ2 and XZ2 Compact

Why did you remove the headphone jack on XZ2 and XZ2 Compact?

This is part of the shift to our new Ambient Flow design language. In order to create the beautiful seamless design, our designers needed to remove the headphone jack. Plus, we’re aware of the major market trend toward wireless headphones over wired headphones.

But can I still use wired headphones with XZ2 or XZ2 Compact?

Yes absolutely, both new smartphones come boxed with an adaptor. This will also support Hi-Res Audio.

  • Moisés

    They give the adapter.

    But also should built usb c earphones to see.

  • Eduardo Otero

    Is it official that they are not giving USB C earphones!!??

  • Melvin22

    I don’t mind use and adapter but Sony should provide it, something nice and easy to connect my wired headphones, they one I saw few days ago looks awkward

  • DBS

    This is what one calls “lame-ass-excuse”

  • Great Dude

    There was a major market trend towards removing the Start button from Windows 8, and there was also another one in which making 3D screens in TVs but both failed actually.
    I ( and sure many others) want 3.5 mm headphone jack back and also FM radio
    It is much easier to use headphone jack, maybe I am old school but I really don’t like charging my Bluetooth headphone every day.
    Where I live, the internet cut off from time to time while FM radio is always working as charm, even if I can afford (in which I can) spotify or internet radio, I still prefer FM radio.
    I had to say though that Sony’s dangle is at least better than other companies because it is a Y dangle which can charge and listen to music at same time.

  • John-Mark Christmas

    Utter rubbish. I’m SURE that despite the fact a handset having a headphone jack, there’s obviously STILL Bluetooth available for the so called market trend for wireless. It’s about options. Continue being a sheep, Sony. Smh typing this on my XZP, this after the Z2 and Xperia SL AND Xperia X10. The way Sony is FOLLOWING everything without standing out, I’ll be looking elsewhere whenever I am ready to upgrade.

  • Szabó Béla

    Not sure on included headphones. Really not. But I belive we are moving towards wireless / USB c headphones. They have one new on their site already. If the headphones will all be taking USB cables at least maybe both at the same time. Then i’am fine.

  • Highlordfurer

    Let’s be honest they got rid of the headphone jack to follow the herd , and save a few extra cents on components.
    There are no good usb c headphones available , and there is no common usb c audio standard for android so even if you have usb headphones they are not guranteed to work with other devices.

    Apple could get away with it because headphone manufactures with make lighting headphones for iphones .This is like everyone doing glass phones and notches it’s just copying others with no forethought on if it makes sense.

  • Bulitz

    Poor justification.

  • Highlordfurer

    apparently it kills fast charging if you use the y dongle .

  • FunTime

    If I were upgrading during the next 6 months, I would buy the super sexy XZ1 or XZP(deep sea black♥♥♥).
    No way I would buy a Sony with a rear sensor, no Jack and this design. If I wanted that, I would just get an HTC or LG or Samsung. Which I don’t.

  • MikeU

    As long as Sony (or other manufacturer) provide high quality USB-C audio and Bluetooth headphones, then I will accept the change.

  • Lajos Márk Kovács

    Jack BACK!!

  • Poor justification.

  • Niels d. G.

    XZ2 and XZ2C will come with an adapter in the box.

  • Prince Mensah

    They’ve ran out of ideas….they’ll release the same phone with a slight spec bump and bring back the headphone jack and call it XZ2s…..maybe next year if not at IFA

  • dale kana

    No. Sony jumped the gun. Apple is regretting that decision. Wired has the best audio experience and Sony knew that. Whoever convinced Sony are gone so the next flagship will have the jack. In the meantime, I’ll use the S9.

  • Koh Yuan Chen

    Honestly even if this sounds like an excuse, it’s better than Apple. All Apple said was that the iPhone lacked space, when in fact, they wanted to use the wireless industry for $$$. And Sony openly said they are moving to the “wireless industry”

  • Aldi Wan Kenobi

    I’m sure they want to follow the trend.

    What I think Sony should have done is to include the USB-C adapter to 3.5mm Jack in the box.

    That way they can still say that they still recognize users who prefers to use the wired headphone connection and that they have included the solution in the box.

  • Jacky

    i remember some article says xz2 and xz2c will come with a usb-c to 3.5mm jack adapter

  • Aldi Wan Kenobi

    Oh yeah…silly me! I had to read the article again and it did say that Sony is including adapter in the box!

    Which I think is a good compromise. But I guess the adapter sound quality is not the same as the 3.5 Jack? Hmmm…I personally don’t think I’d notice the difference.

  • Khalid Abdi

    who told you that?

  • Jacky

    Sound quality should be the same, it only depends on what kind of headphones you’re using. Because music files are digital now days, they need a converter to change from digital to analog for the 3.5mm jack.

  • Island In The Sky

    There is no way I will purchase another Sony phone without the headphone jack. I have purchased multiple, premium Sony WIRED headphones over the years – I care about sound quality, silly me. When the XZP3 comes out with a jack – I will consider buying Sony again. Until then? Forget it. Done with them.

  • Moisés

    In the box there is the adapter.
    You connect your earphones there..

    I dont think there are usb C earphones to use without the adapter.

  • It’s a really stupid trend for consumers.

    Sony already had high(er) end digital to analog convertors in their phones. USB-C headphones remove those and put them in the headphones, making them much more expensive, and larger to get the same quality. Or they end up costing the same but they’ve got to cram in a cheap D2A so the speaker gets cheaper.

    I use Shure In Ear Monitors. They’re analog of course, as is my hearing. Shure are apparently going to sell a USB-C or Lightning cable with an inline D2A for their analog IEMs. I’m sure (no pun intended) they’ve done their homework and it’ll sound great but from the looks of it I’ll end up with a USB stick sized dongle mid cable. It’s also another $100.

    Then I’ll need another D2A for my over the ear Sennheisers.

    I expect this kind of rubbish from Apple in their daft search for removing anything useful from their phones. Sony on the other hand could have stood firm and made a great case for the 3.5mm jack, their inbuilt D2A tech and Hi-res audio. It’s partly why I buy Sonys – for the great sound and what was once the Walkman app.

  • There’s still a digital to analog convertor involved. It just moves from being built in to the phone to the USB-C to 3.5mm adaptor or to the headphones if they’re USB-C models.

    That’s unless your head has a digital input.

  • Warren Chang

    on the other hand ( though not supporting sony’s omission of 3.5mm with 5 pole jack for noise cancellation), with usb c and an audioquest dragon fly red or black or chord’s mojo, the audio quality will surpass every phone internal dac/amp (except onkyo dp-cmx1), personally, i use walkman nw-zx100 and sony xba-40 quad balanced armature

  • Warren Chang

    maybe, they should include the basic but decent bluetooth (regular 4.2, thus low bitrate 320kbps) sbh-24 which is not expensive and for it’s price, sounds ok–ish (though not audiophile grade)

    on the other hand, why has not sony introduced a portable ldac (which is high resolution high bitrate 990 kbps) receiver which accepts 3.5mm, after all ldac is possible the next generation wireless codec which could replace regular bluetooth and more importantly, high bitrate than bluetooth 5.0 and aptx-hd (at 600 kbps ), the only main main manufacturer has done this is audio technica at-pha55bt which only available in japan, it will make any phone sound like cassette players and it’s wireless

  • Aiden Pearce

    Lame excuse.
    Their so called “ambient flow” looks crap and pretty expensive for a Fidget Spinner

  • Highlordfurer

    There are no good usb c options at the moment,and probably won’t be any for a while.

  • shenoy

    Ha ha ha. …….

  • Khalid Abdi

    no it will have fast charging and honestly in most of the times no one will use both only in some occasions

  • RockStar2005

    I think you have to buy the Y one separately though. The regular “music only” dongle will come with the phone as far as I know.

  • VRR

    For the first time in 3 years I totally agree with you.

  • it’s look like, for house clean, attached bathroom/toilet removed and placed far away from home… house is beautiful now, but think about problem with it. . . i don’t know how i can explain morethan this.

  • Itsarapong Intoum

    Damn you !

  • vigneshprince

    u call this mobile a beautiful design? I dont think so. I liked my older Xperia Z , Z2 and also now I have Xperia XZ. but this xz2 doesnt look good. its my opinion. please bring back the good design.

  • Harish

    Let’s be honest,

    Omnibalance design was cool, but sony’s implementation was very average. They should’ve done the xperia xa2 kindof design (excluding the curvy back) for xz premium/xzs and should’ve improvised for xz1. But, instead sony was lazy. Now it is too late to improvise the same design (Though i loved it!). So as a sony fan we should appreciate Sony for approaching a entirely new design and aesthetic. Ambient flow design language is not perfect, so was the omnibalance. It depends on how sony implements it.

    What i like about xz2,
    1. Refreshed redesign.
    2. Louder speakers.
    3. Improvising 960 fps, utilising the processor by providing 4k hdr recording.
    4. DVS is cool.
    5. 3D scanning In selfie camera.

    Why i would skip xz2, and wait for improvised version of xz2 (may be premium)
    1. Uneven bezel size. Why tf the bottom bezel is larger than the top. Bottom should be smaller like the one on top. Miss me with that shit.
    2. Unsymmetrical speaker grill. Again, this time top earpiece should be designed like the bottom one. And the Sony logo should be on the top.
    3. Why not dual camera (for optical zoom) or atleast portrait mode with the current lens (like pixel). It is not a must wanted feature, but if cheap Chinese oems can provide, why not sony?
    4. Removal of headphone jack, but i can live with it since the dongle is going to be provided by default. (It is not new, i’ve used dongles with sony Ericsson)

    Sony should Provide a 6 inch 4k hdr display phone with the above mentioned improvisations. I hope it happens.

  • synz izynz

    @khalid_abdi:disqus @khalid. You really should and always try to read and do some searching. Don’t just assumed that you know everything.
    Below is the screenshot I got from Sony website

  • hansip

    Yeah well, faster charging faster reconnecting headphone dongle right?? ;)

  • SAM

    Fuck wireless headphone market trend,

  • Ridzki Andiyono

    No headphone jacks…
    No quick charging support…
    Dongle for charging and listening to music…
    No wireless charging support…

    Has sony finally run out of ideas?

  • Kal-El

    Absolutely shameful SONY downright disgraceful. I can’t believe the same company that created the revolutionary Walkman is now following stupid trends.
    By the way, how much does anyone want to bet the XZ2 Premium will have the headphone jack back -_-

  • Tibor Hornyák

    XZ2 has wiresless charging…..and quick charge too

  • AlexL

    BS answer to the max…

  • Talos the Robot

    They had enough space for the useless vibration motor but not enough space for the headphone jack.

  • dragonsneeze

    Remove the USB port next time for more seamless and “beautiful” design. Since when Sony took form over function?

  • Garlic

    Owned Sony for 15 years, this is going to shift my business elsewhere. Shame.

  • Ana Helušić

    Rip Sony mobile :(

  • Alex Norris

    Sony explains that the headphone jack was dropped in order to accommodate the new ‘Ambient Flow’ design ))) LOL
    with such a thickness of the case of 12 mm, there was no place for a 3.5mm connector? SONY, you seriously keep us for idiots …

  • guv

    Not much of an explanation if you ask me, just a simple excuse and total avoidance of the actual reason…

  • jonoave

    I also used walkman with portable amp pha-2 and xba-n1. Thus I don’t really need my phone to listen to music.

    But… on the rare occasions that i can’t use my walkman (no battery, forgot to bring), and want to use my phone, I would hate to carry another adapter just for this rare occasions. Or carry another wireless headphone that is constantly charged. A phone with a jack? Easy, I just swap my earphones from the amp into my phone.

  • jonoave

    I’m looking to upgrade my Z3-low battery life, camera upgrade etc. I’m not sure if I can wait for the next Xperia, only to be disappointed again if the jack is still removed. I mighr just pick up Xz1 that will be cheaper.

  • iia3ezu

    Ambient Flow design language

    The front of a generic Chinese phone.

    The back of HTC U11 (or a Lumia)

    The lockscreen/clock of a Moto phone.

    11.1mm thickness (12.1mm thick for the Compact), without the expected increase in battery capacity to at least compensate for the extra heft.

    If you think the XZ2/Compact are going to sell well, you are delusional.

    The Pixel 2 does not have a headphone jack, but it has an excellent camera and pure stock Android. Users could overlook the inconvenience of not having a headphone jack.

  • Warren Chang

    yes, i know.

    a phone with 3.5mm jack is convenient, but a phone with 4.4mm balanced output would be impressive( unlikely with sony, but onkyo dp-cmx1 has both 3.5mm unbalanced and 2.5mm balanced output)

  • iia3ezu

    The Start button/menu thing was not a trend.

    It was caused by Microsoft which was jealous of Apple and Google’s success in mobile. Microsoft was also partly worried about declining PC sales.

    Microsoft even acquired Nokia for a few years but still failed.

    Microsoft has a monopoly in desktop PCs. It thought that if it could leverage on its desktop monopoly by ‘forcing’ users to get acquainted with a touch-centric tile ‘Metro’ UI, they would eventually want to use Windows phones.

    Of course, that was a foolish idea. Microsoft gave up when SatNad became the new CEO and ported Office and its other apps to iOS and Android. Nowadays Microsoft only cares about AI, ‘the cloud’, virtual reality (Microsoft’s ‘Mixed Reality’). Windows phones are all but extinct. And Nokia is making decent Android phones now.

  • iia3ezu

    If you really want to stick with Sony, the XA2 seems like a better choice. More value for money. Should be okay for most light to moderate users.

  • iia3ezu

    It’s called a ‘PR statement’.

    Companies release them all the time when something bad happens (damage control).

  • Skipper

    The design team should be fired on spot. And the boss who approved too. And the boss of the boss for been reckless. And the marketing director who approved such a lame statement on headphone jack. Cheers

  • Fast Charge =/= Quick Charge. Fast Charge is still charging with 5 V, but more amperage – 1200-1500-2000-2500 mA. Quick Charge uses 9V or 12 V.

  • iia3ezu

    How much does that crappy proprietary 2-in-1 cable cost?

    Potential buyers might be less angry if the 2-in-1 cable was included in the box.

  • Vuyo Ncube

    GSM Arena review is out!

    + Superior battery life to anything else of recent and charges quickly
    + Display is well calibrated for DCI-P3/BT.2020, sRGB can be accurate enough with colour balance tuning
    + Fairly loud and clear stereo speakers
    + Dynamic Vibration System genuinely adds to the multimedia experience and is quite precise
    + Clear audio output (better than XZ1) but not the loudest
    + Hands down offers the best onscreen and offscreen graphics performance on Android and even trades blows with the latest iPhones
    +Streamlined UI as always, software bloat is manageable
    + Photos are accurate, dynamic range is wide, noise reduction is less aggressive allowing sharper images, corner blur still evident but better than XZ1, uses multi-frame noise reduction just like the S9 and works well in low light
    + Selfie cam colour reproduction is fine
    + HEVC and HDR support from FHD to UHD in video recording, colour quality is excellent
    + No issues with regular video
    + 3D scanning app works
    + Software bokeh surprisingly good
    +Super slow-mo is good

    – no jack
    – Y dongle neither supports quick charging nor current noise cancelling headphones
    – No autofocus on selfie cam
    – Super slow-mo is still manually done
    – ‘True’ HDR video capped at 24fps at all resolutions

    Overall, this is the first time in a while that Sony got off their asses to keep up with everyone else without looking too much like copycats nor adding cringy gimmicks like moving emojis or notches. Average people unlike us Xperia extremists have drunk the 18:9 display, no headphone jack koolaid and Sony needs to SELL this too.

  • jonoave

    Interesting idea. But wonder how does XA2 specs (which is mid-tier) compares to the previous flagship specs?

  • Kaarthikeyan Swaminathan
  • lolop

    It’s simply a way to make more money. It’s not about anything else.

  • hansip

    Sorry, but it’s actually funny that all you have to do is to extend the end of the cable and convert it into usb-C head and you’re all set, yet you’re still complaining? how many times do we leave phone charging anyway? all day long?

  • lolop

    Same. The design of the phones was the reason I bought previous XPERIA’s but they’ve screwed that up as well. Pixel and Samsung phones have been better for a few years but I always liked Sony’s design until the XZ2. No reason to buy a XZ2 over the competition now.

  • Garlic

    It’s actually about buying (and keeping track of) a handful of adapters to keep wherever you want to use a wired connection. And losing built in noise canceling which requires more expensive headsets. Sony catered to a particular audio niche, this is a much more damaging move for them vs. Apple.

  • hansip

    About the noise cancelling, okay i understand; valid enough. maybe they will fix it on the next device (6 month from now).

    About buying handful of adapters, well i don’t see why we need to buy if it’s already included, factoring usb-c will be the new universal connector which might last for the next 5 years or more, i don’t see it’s a hassle really. unless you’re jumping iOS and Android back and forth.

  • mharckk

    new system update for xperia xz1

  • Nomak

    As someone else already said, I think that “bollocks” quite covers it. At least, they had the decency to admit it was also (mainly?) driven buy the “trend” towards wireless headsets. But, decency aside, this is still not a smart thing to do.

  • Antero Masonen

    This is what looks like bezelless loop design

  • fried_egg

    I think it is a pity as I like the socket. However it is quite a long socket internally and does take up space. I am not so fussed by the need for a converting dongle for older not wireless headphones as things like my Denon headphones came in 2 leads form years ago (one was 30cm long the other 45cm and they were used together to reach anything). If Sony had not moved the camera, finger print sensor and increased the battery size then there would have been valid questions on what they did with the space they saved etc.

  • John Makris

    Okay let us see it objectively:

    New Ambient Design: Thicker but not headphone jack (Sony stands for Audiophiles)
    New XZ2C: Bigger, but still written down as compact
    I was expecting a good design so that i could upgrade XZ1C, but i am thinking with going with something from Samsung which still has the headphone jack.

    Dear Sony after all this criticism, why not just drop the act, take the phones back before you cause more publicity damage and just re-introduce them AS THEY SHOULD HAVE BEEN.

    Obviously the designers behind them have no clues about the trending market, they have not done any market research for what people ACTUALLY want as well they did not respect longtime Sony fans.

  • Max Li

    I feel disappointed that Sony made this statement.
    After all Sony have been emphasizing on sound quality.
    Yes ZX2 have the USB-C converter to 3.5mm but I wonder
    how much SQ will be compromise.
    Not to mention constant plugging in and out the adapter,
    over time there will be problem.
    I am moving from XZ to XZ1 instead but not XZ2.
    Without a 3.5 mm jack is inconvenient for me since sometimes
    I listen to music streaming.
    I also owned Walkman for my CD rips and HD tracks purchase.
    If Sony were to look into a affordable and portable NFC compatible DAC
    instead of converters.
    Maybe I will consider further XZ series without headphone jack.
    Not to mention if there is such device, users who had issues with headphone jack
    like loose, no connection and etc.
    They can just replace the NFC dac with a new one so Sony I hope you can look into this.

  • Garlic

    Ok consider it this way. I have several wired jacks I plug my phone into now. Either I always carry the one adapter with me everywhere, or I buy one for each wired connection.

  • Garlic

    Indeed I use my phone as a media player and have been loyal to Sony for their support of that. This is a kick in the teeth.

  • Garlic

    Sorry but the specs don’t stand out, this is a copycat phone not a leader. And Sony has dumped us loyalists in the process.

  • Garlic

    But nobody does. Meanwhile I have a couple pairs of Sony noise cancelling headphones with 3.5mm jacks, made for Xperia but now obsolete.

  • Khalid Abdi

    well then its a loss
    by the way i read that page before and it didn’t say that maybe they updated the page and wrote this and i didn’t assume

  • Khalid Abdi

    BTW I know Sony more than you do. I know what they do in every business they’re in and I know what they try to do so you tell me what do you know about Sony ?????

  • John Woot

    But at the momment not out of the box, you must buy the chargers. Is to be seen if in some market are available, the reviewed unit till now comes with normal and slow charger.

  • Khalid Abdi

    Honestly they didn’t do any justification because they’re admitting do it on purpose when they said and I quote ” the new ‘Ambient Flow’ design, as well as the “major market trend toward wireless headphones”. In the design they didn’t to make more than a whole which is the USB port. On top of that which is more important is doing for the wireless and to push it. So they didn’t lie. By they way, the whole industry is shifting to this trend and 2 years you will see many major OEMs are dropping it. Samsung for example will drop it with the S10 next year and you will see it. Because we all knew they wouldn’t do a major redesign in 1 year because they did that with S8 and always when there is a major redesign, the next years iteration follows upgrading the hardware and specs. Even Apple will not change the design but they mate try to remove or shrink the notch.

  • John Woot

    Lies. Business, cheaper manufacturing, an attempt to promote the use of expensive wireless earbuds with non replaceable batteries = planned obsolescence or pay expensive maintenance at the official service when their batteries flaws.

  • @jon@leejunhoe:disqus @ii@iia3ezu:disqus I was thinking the exact same thing – the XA2. However, I just recently had my Z3’s battery replaced for about ZAR830 (very roughly USD40) and it’s FANTASTIC again: no overheating, no swelling (obviously – it’s a brand new batter after all,) and the battery life is simply great again.

    Perhaps I’ll grab an XZ1 and replace a family member’s 2 year old Huawei P8 Lite with my Z3. My Z3 is 36 months old and is still BLAZING fast compared to the P8 Lite, with zero input lag.

  • John Woot

    No necessary, if you watch others do that and a big part of their customers disagree, maintain the jack could be one of the keys to atract them and improve your sales, so if in Samsung the brains works better than in Sony Mobile, they’ll keep the audio jack while being a key of sales.

  • jonoave

    I had replaced my battery around August last year. Battery life improved, but I do notice that some of the games are not as smooth anymore (to be fair, these games are resource hogs). Also the microUSB flap has come loose and just dangling outside. Plus I’m also looking for camera upgrade.

    I’ve looked at XA2, but I’m disappointed that it does not have high-res Audio and digital noise-cancelling. Also as I play games, XZ1 with the better processor would fit my needs better.

    Oh well, I’ll think about it a bit longer.

  • John Woot

    For me the key is save money (business) and improve the profits promoting the sales of expensive wireless earbuds with non replaceable batteries = planned obsolescence or pay expensive maintenance at the official service when their batteries flaws. In the reviewed units even they don’t have quick charger out of the box… perhaps for that reason also the dongle-adapter for the jack doesn’t support quick charging.

  • Khalid Abdi

    You right which I think this decision came from the new CEO because Kaz Hirai would never do that since asked and said we will not drop it.
    Well that’s a big ” if ” because Samsung bought a big sound company called Harman and LG partnered with B&O with is a big sound company in Europe and since Sony who is both a music and sound company removing it, I think they might as remove it in the next 2 years coming because all these companies determen the market and force the consumers to buy them and that happens when all the companies join forces on do it on everything

  • Ensferi CZ (EnsferiCZE)

    This is part of the shift to our new POTATO worst desing… The back of phone is totaly bullshit..

  • Vuyo Ncube


  • gFan

    Why anyone buy this over S9?

  • gFan

    Look at their product line up this year. Ugly x900f tv, worst design xz2. Sony is not Apple.

  • jonoave

    Well since Sony releases several models, they could just release 1 model without jack and 1 model with jack. Otherwise both have similar specs. Let’s see which model have better sales.

  • AllanKafka

    Camera results in real life, low light are nothing to write home about, as I suspected.
    1/16s ISO 1250 is too fast and sensitive to get anything good out of a 1/2.3″ sensor anyway.
    But… They finally did it! They came to their senses and dialed back noise reduction, so pictures are far more grainy than before, but more detail is preserved! That’s what I thought they should have been doing since the Z5 came out and they never did it until the XZ2! Maybe pictures of woods and trees won’t look like ultra-blurred watercolors anymore! Congrats Sony. Better late than never.

  • amdenis

    1) Sony is already having pretty nice range of wireless headphones, including those with HiRes audio support (LDAC models, esp. 1000X series). Who could be the first to drop the 3.5mm among other manufacturers is actually Sony, as they are the most prepared in terms of the ecosystem (besides, their wireless headphones are truly awesome and leading the market both in features and wireless audio quality)

    2) Marketing-wise removing the jack will help Sony to differentiate their Walkmans from Xperias. I.e. the message is “if you are old-school and/or want excellent sound, go for some really expensive Walkman + wired balanced audiophile headphones. You’ll like it to say the least”.

    3) 3.5mm adapter is anyways in the package, so i would’t bother about that at all.

    P.S. some time ago i moved to their “wireless community” by purchasing MDR-1000X and then WI-1000X – this is truly awesome next level stuff, guys, just try it, srsly. Unbeatable comfort without wires, the sound is a pure joy (esp. WI-1000X imho), plus you are completely isolated from the outside world be it subway, airplanes, trains you name it.

  • skrug

    It’s 11.1 and it’s not straight through. Thinnest part is 6mm (the edges/frame)

  • Sungkyung Kim

    It still looks like an excuse when it comes to excluding the 3.5 mm jack.
    Eventually, it will be replaced in the future. However, SONY doesn’t necessary have to remove.
    This article, to me, it is came acrossed as an excuse. They just want to earn more money by selling more wireless earphone.
    Samsung Galaxy S9, which still has 3.5 mm jack, even though it is thinner and lighter than that of Xperia XZ2.
    As a SONY fan, who is keeping Xperia Z2 since 2014 May, at leas,t excluding this jack is not convincing.

  • Sungkyung Kim

    It still looks like an excuse when it comes to excluding the 3.5 mm jack.
    Eventually, it will be replaced in the future. However, SONY doesn’t necessary have to remove.
    This article, to me, it is came acrossed as an excuse. They just want to earn more money by selling more wireless earphone.
    Samsung Galaxy S9, which still has 3.5 mm jack, even though it is thinner and lighter than that of Xperia XZ2.
    As a SONY fan, who is keeping Xperia Z2 since 2014 May, at least, excluding this jack is not convincing.

  • Richard Brutski

    As a Samsung hater, I have no idea. The s9 is better in every way.

  • Vuyo Ncube

    True that. I’ll wait on the XZ2 Pro, Premium or whatever to see if they add back the headphone jack.

  • Alex

    I doubt Sony are reading this, or care, but you’ve lost a long-term customer and user of your phones. Clearly done no market research to see what the customer wants, and now making excuses as to why the jack had to be removed. The headphone jack is actually a deal breaker for me personally – I don’t want wireless headphones and nor do I want to use a grotesque adaptor. So see-ya, Sony. It’s been fun. S9 here I come.

  • HAWX

    Their strategy is to milk no research, just buy use people as much as possible while sinking down to the bottom.

    Actually, It’s quite a success they are around and still milking after Z5 disaster and so on. What an expensive, fake ass waterproof warranty buggy overheating smudgy blurry wavy picture taking ghosting screen discoloring frame piece of shit boner killer phone was that.. LoL.. Give it to people who serves in prison..

  • azzido

    First of all not “Ambient flow design” but Ambient FLOP design.

    Second: “major market trend toward wireless headphones”. What it has to do with jack? How jack prevents you to have and use wireless headphones???

    I have XZ Premium, it has a jack and I do not have any issues with using wireless headphones. Dot.

    Also, no matter nack nothing will save xz2 as it has disaster belly design, worst placed fps, last year ram and storage + comes with 2011 F2.0 camera without ois and dual camera and downgrade to ff camera.. .

    All way long xz2 is a nightmare and should never happen. Addi g old ps4 will not help either. Frankly speaking I DO NOT WANT IT, as most of the customers and loyal fans.

    I hope sales will show sony directly what people DOES NOT want. Time to vote with wallet.

    Still you have a chnce to correct your mistakes called xz2 when reasing next premium.

  • azzido

    + lets add some downgrades here and there like for ff camera, fps, weird speaker holes and different size for bezels. This for sure increase the sales, especially the belly design :>

  • Great Dude

    That is bad for a lot of users.

  • Great Dude

    I agree it wasn’t like a trend between many different OS s
    Anyway the removal is bad and unnecessary like the Start button

  • Great Dude

    According to GSMArena, they will ship it in many countries with the phone.

  • Adam861

    No jack, no buy. Sorry Sony. This is business after all.

  • Barricade

    It is included in the box. Not yet with the review units, but they promised to include it in the consumer’s version.

    It does however, charge the phone at 2.5W, so no, fast charging isn’t an option when using the Y-dongle.

    And am I the only one who wants a USB C pair of headphones bundled with phones without the headphone jack?

  • Barricade

    Lame excuses bro.

  • Frode P. Bergsager

    I already own a Sony WI-1000X wireless headset, but still want a 3.5mm jack on my next phone. Currently I use Xperia X Compact, and have purchased 10 Xperia phones in total.
    Maybe I will buy a XZ1 Compact, but not a XZ2 without a jack.

  • RockStar2005

    Hopefully that includes the U.S. lol We’ll see.

    My cousin just got the S9+ locked via T-Mobile. He got a nice pair of AKG earphones which are worth like $100. Said they sound great. Sony needs to step it up here in the U.S. lol

  • kinggo

    I have zero wireless headphones and plan to keep it that way.
    And design is anything but beautiful. The worst since SonyEricssson days. Looks like HTC but uglier.

  • hmmm

    I payed 300 euros for ckr10 headphones and they have jack,so thank you sony!

  • Zaki Rox

    if sony removes 3.5 jack, it’s time to IOS :P

  • gFan

    Long time sony fan. Lost VAIO to MacBook. XPERIA Tablet to iPad, cameras with -> future phone (S9 or iPhone). The only SONY device left in my house is TV and HT5000 sound bar. Is this end of SONY ??

  • azzido

    Only the guilty must give excuses.
    Now they confess, what a touching moment we have here…

    All, do not buy this ugly belly xz2 nightmare. Buy XZ1 or better XZ Premium instead. Both have normal fps in the best place and headphone jack. No issues. No ugliest design ever created in a smartphone.

  • azzido

    Sony constantly cutting the cists by removing hardware, by removing software, and they are idiots that thinks they can even charge for this 50 euros more than Premium…

    They actaully crossed the thin line by going too far with cutting these costs, finally they policy will turn against them.

    AT LAST!

    Otherwise they were fooling arround and pretending like they are not hearing our voices.

    Hope they will finally read this and we will see proper flagships and Premium devices with normal fps on the side, headphone jack, improved ff camera instead of downgraded one, corrected back dual camera with OIS, bigger battery and most importantly beautiful, elegant design.

    This horrible belly with all the compromises is sadly very bad move for them. Still playstation division has a lot of money to donate them. But for how long they can/want to do this? Isn’t it easier to hear us and deliver devices we want to buy???

  • Manuel Maldonado Turcios

    My last Sony phone was the Z3. I still lurk around this site to see what they are up to, but it seems I am not missing out on anything. Big Sony fan, but I am not in their board of directors so their greedy ass disappoints me. Good luck with this business model of greedy gimmicks.

  • Warren Chang

    while i am not praising sony for omitting the 3.5mm, your perception of sony is not correct, they are not apple with their expensive ( worst of all no sound improvements, however convenient) airpods, considering sony (should off bundled with the phone) also their inexpensive SBH-24 (HK$399/US$50/GBP40) bluetooth headset as well as their truly wireless at wf1000 which ain’t cheap, therefore, they motives is not purely profit

  • Warren Chang

    it’s also noted sony xperia has support all high resolution wireless codec LDAC, aptx-hd and bluetooth 5 which has significant improvements in sound quality due to significantly higher bitrate

    it’s argurable that fast charging will kill the battery in the long term quicker than regular charging and that fact that sony has implemented Qnovo and battery car to maintain longevity of the battery (others simply have no incentive to do this, but LG also has Qnovo as well now) means planned obsolescence is NOT sony’s incentive at all

  • randi saputra

    Seriously? Trend? Okay, so next Xperia xz3 willl had a shitty notch like iphone x?nice sony

  • Ali Mir

    Sadly, this ‘trend’ means no more headphone jacks in the future from you Sony. :|
    Also, by your logic, we all customers should have followed the “trend” of buying a Samsung or Apple device. Right?
    Anyway, work on your stupid two horned dongle for the support of your own noise cancelling earphones. Or make a single five point headphone jack dongle which supports your audio devices like the one in Z2–>XZ1.

  • Khalid Abdi

    No it is not and i don’t to justify for you so take your lame a*** comment because no one asked your opinion

  • Benjamin Levy

    I need the headphone jack. Not for music, but for using Square/PayPal mag stripe card readers that plug into the headphone jack. I have no idea if they’ll be compatible with the USB adapter.

  • Kiran Pasupuleti

    XZ2 is a good opportunity for the Xperia fans that have stuck to it for its understated and classy design and software, to finally jump the ship & buy competitors’ devices that have interested them

  • hansip

    Yeah.. for audiophile it’s a hassle i guess. but clearly not mainstream guys..? or that’s just me? X)

  • Eduardo Otero

    That should be the step once they dropped the jack like HTC that has their USB C earphones with noise cancelling

  • Barricade

    Nobody asked for yours either though.

  • Khalid Abdi

    Well he asked and I answered him but why you want to get in between on something doesn’t concern you

  • Barricade

    Actually, if you read through this comment thread, nobody technically asked you a question. So no, nobody asked your opinion.

    Someone stated (and thus did NOT ask) that the Y-dongle doesn’t support fast charging and you threw a tantrum about knowing everything about Sony and gave some false information.

  • Khalid Abdi

    It wasn’t a false information but Sony didn’t put it there because I saw the website true they didn’t say it will have but either they didn’t it won’t have so they updated it later because I was the first person on posted here the Y dongle in a previous article people where bashing Sony on it

  • Chris Lo

    Hi-Res Audio and Wireless, good joke Sony :D

  • Khalid Abdi
  • Barricade

    SIGH… Just because it wasn’t up yet on the official Sony website doesn’t make information either false or true. It was false information when you said it would support fast charging, your assumption was wrong. The phone does support it, the Y-dongle included in the box doesn’t. Many sites had already reported on the matter too, may I add, as otherwise I wouldn’t have known it myself either.

    “… but know this I know Sony better than all of you ”

    How do you know for sure though? This is a rather arrogant/ignorant thing to say. Especially for someone who assumes things and states them as facts.

  • Kuze

    I don’t know anyone that really wants to have wireless headphones that they need to charge up all the time. And just walk around a city, everyone has wired headphones with the mic attached to the wire. Utter bollocks.

  • singh

    Whats the big deal with the head phone jack? you get a free dongle that charges and plays music at the same time, so will still be able to use a wired headphones, me personally would use wireless and here in the uk majority are using Bluetooth. There to many haters on this site, the design has changed but it will still run like a xperia , it will still be a sony phone with hardly any bloatware and a smooth custom android experience. People need to calm down, just buy a samsung if not happy , but you will be coming back to sony after using samsung awfull laggy touchwizz.

  • singh
    usual story typical samsung lag

  • Khalid Abdi

    well said bro your right

  • Khalid Abdi

    Wow hahahaha the S9 is even newer and still can’t beat Sony in speed test which is embarrassing and they say benchmarks say which phone is faster LOL hahahahah

  • Khalid Abdi

    Sorry if you think like that arrogant or ignorant but I don’t mean it in that way but truly I know Sony because I follow them and I follow every business they have and search daily for any new activity that comes in like how I posted a few hours ago an article showing UAProfile showing a 4K Sony phone. What I say are not assumptions most of time but are analysis from understanding why they did and what they should do because to be honest with you, I love Sony so much that I want to go work for them and soon I’m going to start studying computer engineer and right now I study computer programming plus I took some IT courses. For me this is a dream work and succeed in this industry and leave a fingerprint in the tech world. That’s why I have a passion for the tech industry and follow Sony

  • Tann

    Dear Sony, here is my explanation, shared with many other fans:
    I dont need excuses. I need the jack back, to consider buying some future Sony branded phone.
    Simple as that.
    XZ2 is a great device, but no jack…no buy.
    I think I ve explained this quite clearly.

  • Barricade

    Good luck with your dream man, I hope you succeed.

  • AllanKafka

    This is just corporate speech for “Our new CEO is a bean counter”.

  • AllanKafka

    A bit heavy handed. I had good experiences with my Z5 except for battery life, camera quality and some quirkiness with the 3.5 mm jack connector which takes a while before recognising headphones and settling down. My Z5 had no screen problems, no discoloring frame, no overheating problems (but I never played games on it).

  • Khalid Abdi

    Thanks Bro and I hope you succeed what you do :)

  • T.B.D F

    Les usagers Sony expliquent pourquoi ils n’achèteront pas le prochain smartphone de la firme.
    Sony users explain why they will not buy the company’s next smartphone.

    bye Sony, that was a beautiful history.

  • HAWX

    Yeah I exagerated a bit to make it funny :D But the problems I mentioned are completey true. Screen’s respond time is slow. You can see a lot of text trails while scrolling. It’s an OK phone, but no where near flagship quality especially with the price at launch. White plastic frame discolours both on Z5 and Z5C. Phone overheats while charging and watching YouTube. Limited 4K recording due to overheating is another proof. I hope they make the updates good and support it more than Z3. But in short, Z5 didn’t behoove to Sony.

  • Khalid Abdi

    thanks bro and I hope you succeed on what your doing :)

  • Ranesh Vai

    Ah damn. I’d like to say that I wouldn’t spin it, but that’s definitely something I’d do… :(…

  • Ranesh Vai

    Just be honest and say: “Well, it’s a hard market for us, nobody really buys our phone no matter what we try, so why spend money on something buyers of the most popular brand don’t give a shit about?”

  • Imran Hussein

    The only thing that you Sony fan users don’t know is that, Sony had no other choice than to join the trend race .if you think keenly is that whatever has trended is what Sony has offered .18:9 aspect ratio ,76% screen to body ratio bezeless trend ,remove of headphone jack. And if you really know Sony, these were one of things he’s been avoiding . But for a more fan base, increasing users had to dedicate one design, one model series just for the tend, which is Xz2 and Xz2 compact . That’s why he sticked to he’s look and design language on Xa2 and xa2 ultra. Considering Xa2 ultra has same screen to body ratio as Xz2, I’m sure if Sony wasn’t interested with the trend, he wouldn’t have removed the headphone jack and stick to 16:9 or 21:9 on Xz2. I’m sure the FCC document ,”change in design” that would be Xz2p packed with headphone jack. For sure I’ll upgrade from my Xzp to xz2, I don’t care about headphone jack ,because I’m using wf1000x and mdr1000x, you know what I mean

  • Rafal

    This is reason Sony will never reach great market level: copy stupid ideas (remove phone jack), skip great ideas (bezelless screen). Adding pumped back like battery failure sway on surface, and too low fingerprint (Sony’s idea to got it on side was great – you could unlock the phone without pick it up). What the hell are you doing Sony?

  • Sony should have found somebody with more intelligence to answer the FAQ. I can’t except the answer, however.. the phone is real beauty. It’s like going for a woman who has nice butt but has small tits or a massive tits but is extremely fat.

  • Stay Lift3d

    Hahaha, strongly agree. It’s just absolutely daft, I think the designers are smoking spice or taking bath salts for sure…

  • Elias Masanyiwa

    The phone is stunning but I jus don like that back belly and the idea of removing earphone jack

  • Alan Harake

    Lol this phone looks like trash and Sony will figure that out from the terrible sales it will get. I bought a xz1 recently because of how ugly and dumb the xz2 is. Wheres the side fingerprint and headphone jack. Xz2 doesn’t look like a Sony phone and everyone knows that.

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