Sony to release new KitKat firmware next week to fix sound bug for Xperia Z1, Z Ultra and Z1 Compact users

by XB on 3rd April 2014

in Firmware, Problems, Xperia Z Ultra, Xperia Z1

z1-android-kitkatSony’s recent Android 4.4.2 KitKat firmware update for the Xperia Z1, Xperia Z1 Compact and Xperia Z Ultra was largely well received. However, one critical bug that appeared for some users (including us, which we covered in our firmware review), was a sound bug where audio would sometimes be directed to the internal rather than external speaker.

This would mean that you would not be able to hear notifications, alarms, videos and calls. Well given that call functionality is a critical part of any phone, users have been asking Sony when it will be fixed. Sony has released a statement to its customers saying that a firmware upgrade to fix this problem will roll next week i.e. week commencing 7 April 2014. We’ll bring you more news when it is released.

Sony Mobile statement on Android 4.4 KitKat sound bug

Sony Mobile Communications would like to provide an update in response to reports around abnormal audio functionality and quality; that some users may be experiencing on their Xperia Z1, Xperia Z Ultra and Xperia Z1 Compact devices after upgrading to Android 4.4 KitKat. We have identified this issue on some units of these models, and measures have been taken to swiftly deliver a solution for our users. A fix for the issues will be included in a new software release that will start rolling out from next week (w/c 7/04), with exact availability and timing varying by operator and market.”

Via Quelli Che Telefonano.

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