Xperia Z5 and Z5 Compact now shipping in United States; no fingerprint sensor confirmed

by XB on 7th February 2016

in Xperia Z5 series

Xperia Z5 on sale in USThe Sony Xperia Z5 and Xperia Z5 Compact handsets are now shipping in the United States. has both handsets in stock with the Xperia Z5 costing $599.99 and the Z5 Compact for $499.99. Only the black models are in stock, however there is also a Gold Xperia Z5 and Coral Xperia Z5 Compact, with availability expected in “2 to 5 weeks”.

As a reminder, Sony has removed the fingerprint sensor capability of these models for the US market due to a “business decision”. This has now been confirmed in the white papers for both devices as seen below. Are there any US Sony fans planning to purchase an official USA model? Were you planning to before hearing about the disabled fingerprint capability? We’d love to hear your thoughts below.

Update: Here is what Kunihiko Shiomi, president of Sony Mobile Communications North America had to say about the Xperia Z5 introduction into the US market:

Building a stable business in the U.S. market continues to be an important area of focus in helping Sony Mobile pursue profit by optimizing business scale. We are excited about the introduction of Xperia Z5 and Xperia Z5 Compact unlocked in the U.S., particularly as we see a growing trend in the unlocked market.

Xperia Z5 and Z5 Compact now on sale in the US

Sony Xperia Z5 (Black) at
Sony Xperia Z5 (Gold) at

Sony Xperia Z5 Compact (Black) at
Sony Xperia Z5 Compact (Coral) at

Xperia Z5 on sale in US

Xperia Z5 and Z5 Compact White Papers confirm no fingerprint sensor in US models

Xperia Z5 no fingerprint sensor US model

  • Sergio

    Then, advanced users will need to try replacing the firmware, via Flashtools, by the european one, to see if the Fingerprint sensor gets activated. If not, then it might be just disconnected in the logic board.

  • HAWX

    600$ is quite much for Snapdragon 810 powered device in my opinion.

  • fried_egg

    you have to pay for the over engineering… not only has it got a very fast processor, it then has to have double the cooling parts to make it usable… now that sort of technology costs money! and it is not unusual for high end items to be like that… many a top of the range premium sports car is loaded with bits to stop it actually doing what the engine would do if it was used unrestricted ;)

  • Ambitious Man

    No scanner??? =))))) It’s ridiculous.

  • fluxx

    Given that the prices in Europe already dropped and Sony itself showed ambitions to drop prices official (a few days ago they made a mistake in their own shop and published price drops they’ve taken back a day later) I wonder how long it will take until we will see these prices fall in the U.S.

  • Thariq Mohammed

    This phone also has same power button as international Xperia Z5.
    I want to know whether they removed the fingerprint ID or disabled it?

  • Tangent Lin

    Why Sony want to make exclude that? Any solid reason?

  • Wow, not only did they not make it cheaper for the mentioned omision but its going to take 2+ weeks to ship out. Jesus man, I don’t know why Sony simply can’t get this crap straightened out.

    Ha, its too late now, might as well wait for a Snapdragon 820 Xperia since its just around the corner.

  • “It’s a business decision”

    I’m trying to come up with some possible explanations but I can’t think of any. Why in the world would they leave such an important feature.

  • Andrzej R. Janus

    Why would anyone buy it is beyond me. I love my Z3 but why would I upgrade and pay full-price for a Z5 stripped of it’s key feature ? Just doesn’t make sense.

    Honestly, I have no idea what SONY is thinking and in fact – what the reason behind this is – there must be a reason but from a customer’s point of view it just doesn’t make sense and makes the product unappealing.

  • Thariq Mohammed

    Even though it is being few months for Xperia Z5,
    I personally recommend Sony to release Xperia Z6 in MWC with snapdragon 820,
    if not, forget about the sales of upcoming Xperia Z series in the IFA, because it is too late employe latest and greatest chip.
    At the time, it will be flooded with Samsung, HTC and other phones with 820 chip at a cheap price.
    So release XPERIA Z6 IN MWC AND SAY NO for XPERIA Z7 in IFA

  • Jorgie Llanos

    I was so pumped about the news that this phone was finally coming to the US. And then Sony messed it up by removing a key feature in this version. I can no longer buy this phone, might as well get an Z3, or a Nexus 6P. Why would they omit the finger scanning right out of the box is beyond me. I can’t buy a $600 that I would need to flash to unlock all the features. Bad move Sony. This just reaffirms why you have no ground in the US market.

  • goon3r04

    Based on personal experience with these devices, and what I have read. “Business decision” means to protect themselves from embarassment. Put simply the sensor simply doesn’t work well. The detection rate for me is 50% at times and near zero at other times. I have seen this on multiple Z5 and Z5P. Part of the problem is some users don’t necessarily setup their fingerprint correctly but even then the sensor simply isn’t good enough. Quite frankly, it simply doesn’t work as well as Samsung and Apple’s offering.

  • goon3r04

    Stateside Xperia fans should at least be happy that we can get the device from retailers like Amazon and Best Buy. My local stores already have some in stock today. This is quite an achievement for Sony mobile. They have never had any recent flagship in physical retail locations.

    They are trying, lets give them credit for that.

  • goon3r04

    It doesn’t work well. They are trying to avoid embarrassment.

    I’ve managed to live with mine, but typically 2 attempts usually unlocks for me.

  • Nuno

    Not sure what ur talking about, as an owner of the Z5p and the Z5 as my personal phones and a Samsung Note 5 as my work cell, I can tell u that the sensor on the Z5s is way faster and more responsive. On the note u have to let the finger stay for 2 or 3 secs while on the xperia u just tap and it opens right away. Not sure where this criticism comes from.

  • goon3r04

    Some other sites have covered this problem and there is a link to a YouTube video in the comments here.

    Just to be clear I’m not talking about speed and responsiveness. I’m talking about accuracy. When it works, it’s faster than the Samsung and Apple devices I’ve tested. The accuracy is the man issue.

    Anyway, my comment is a suspicion and my experience is my evidence. If anyone else has a better idea why Sony would do this….I’m listening.

  • Ridiculous! Sony is insane!

  • Cakefish

    Nah I disagree. I think it’s best for Sony to ditch the 6 month update cycle. One flagship product a year would work well (less R&D money, more resources for software updates as fewer models to support). Z6 for IFA makes sense.

  • Juan C. Arango

    Maybe is just software disabled… which can be bypassed if u flash the international ROM :V

  • DarkMaster

    pocketnow ?! stop embarrassing yourself and find credible source.

  • Timel

    Yup, Z5 comes to u.s. too much late, also no fingerprint scanner and with the price at $599.99 ?

    Oh c’mon! Don’t bullshit Americans, they’ll rather save their money for cooler and newer smartphones like S7 and G5 which will come up with definitely killer cameras and sd820 , who cares Z5 ?? ?

    To be honest, Sony must fire those people who run Sony Mobile US seriously.

  • DarkMaster
  • DarkMaster

    two cool videos about Z5 and things that is main people concern about it…so check it out and give this guy some credit for his awesome work and yeah I say awesome because he actually reply to his subscribers and doesn’t edit his videos.

  • Timel


    IFA is make sense
    Don’t need to afraid anything if Z6 is cool enough to make all competitors back home and cry

    Launch the Z6 at IFA 2016 means Sony will have time to improve supply chain and marketing strategy in the U.S. and all around the world for Z6

    And Sony should invest in R&D more than this, Z6 must is the individual-blowing for everyone, make Z6 can outperform its the competitors in every single ways… And then Z6 will get popular

  • goon3r04

    yeah, won’t be engaging any further in this. I suggested a reason, cited a source. Including my own experience. I can make my own videos showing sensors on a z5p and z5 behaving bizarrely. I can also show videos where it unlocks with 100% accuracy just a few minutes later with the same finger.

    Search around on a few forums. The sensor is far from perfect.

    Rather than engaging in back and forth around my suggestion. How about your own theory as to why Sony would remove the feature.

    The only other reason I’ve read here is that they are stupid and have no business sense..

    FCC Approval ?

    Licensing ?

  • Mark Finney

    It’s almost certainly a licensing issue. I assume some critical part of the sensor tech in the Z5 is licensed to Sony for use only outside the USA.

  • azzido

    yeah, no point to offer 4 month late flagship when all other flagships potentially including Z6 are just behind the corner…

    Stupid move, they should rather focus on releasing Z6 on all the markets at the same time including US, with the same features on all markets

  • iia3ezu

    Yes, and in America a civil suit can be filed for anything under the sun.

    Or Sony is trying to avoid paying patent-related ‘protection money’.

    Whatever, one of the most compelling features of the Z5 is no more. If you Americans want the Z5, import. Make the right business decision for yourself and tell Sony to kiss your derriere.

  • iia3ezu

    You’re paying a premium for the Sony brand, not the hardware components.

    Sony is an Apple-wannabe. Except that Apple actually does its own R&D for the SoC instead of assembling hand-me-downs from Qualcomm or Mediatek.

  • MarkG54321

    So much inbreeding in the US you all have the same fingerprints

  • MarkG54321

    You mean like how iphones are rammed full of Sony tech, like the camera, much of the other silicon too.

  • Michael

    Sony needs a strong Steve Jobs mold leader to take it further.. Someone who’s concern is quality and not numbers

  • Michael Augustine

    Any American that seriously desired this phone bought it months ago internationally. Not sure why Sony Mobile doesn’t value the US market as viable. Seems like they are leaving a ton of money on the table. No fingerprint sensor makes no sense. Every other country on the planet has the model with the sensor, ridiculous.

  • Matt

    im convinced , everything sony do , there will be critics.

    but yes they are late to US market. I souldve said better late than ever.

  • Rene Pedroso

    I have a Z3+ for sale (Aqua Green), Dual Sim

  • Timel

    Z5 U.S. version is completely bullshit , it has nothing special and so boring

    Sony is so stupid, too late, too stupid

  • sebastianer

    The 3 things I like of my Z5 Compact are:

    – Size and HD resolution (the only reason I have it).
    – Battery life.
    – Fingerprint sensor.

    If I were in the U.S. I would still try to buy the European version spite of the European warranty.

  • Timel

    Hopefully Z6 will be the new start for Xperia

    I hope Sony will stop the bullshit 6 months cycle of Z series and make a big Xperia Z6 press conference at IFA 2016 instead MWC, MWC is for M and C series.

  • Benjamin Levy

    I’m quite happy with my Z3C, but if I needed to replace it, I would consider the Z5C over a Samsung phone (I’m not a fan of my wife’s Galaxy S6).

    So far, I haven’t seen a need for a fingerprint scanner. I have “Smart Lock” activated on my phone. As long as it’s in my pocket it stays unlocked, but soon after I put it down on a table it locks.

  • Abhi

    I agree but, the begining of the year is a better time rather than year’s end when they pick up left over bread crumbs as the competition would already have their new products out for a while.

  • Cakefish

    Well it never seems to hurt the Nexus phones but I can certainly see your point. I guess I’m just sad at the prospect of my Z5 Compact being dethroned as the Sony’s primary device so soon despite not even getting Marshmallow yet. I’m actually considering selling it when the iPhone 5SE comes out and switching to Apple, due to the frequent OS updates they provide. Google doesn’t seem interested in providing a compact Nexus phone so they’re not really an option for me anymore.

  • Abhi

    I don’t think you will loose too much, both platforms are reaching equilibrium to each other and if recent news is to be believed Google is looking into chipset design for more control over the Nexus line.

  • DarkMaster

    are you out of your mind ? if someone like him happen to be in charge of Sony we would not see Sonny making technology anymore but cheap outdated junk from stone age.

  • BruceLeeRoyJenkins

    Well, everyone needs to realize, as flawed as Sony’s decision making is, the small incremental upgrades, and 810 overheating, the Xperia Z5 is THE flagship that has to carry and keep Sony Mobile afloat until the Z6 comes out. And Sony better have something big in store with the Z6, because everyone knows they can’t risk another flop.

    So, as much as everyone hates the Z5 being released there’s a lot more resting on this device than many realize. But, Sony is right, there is a trend in buying unlocked devices, especially since AT&T is no longer subsidizing devices anymore, which makes more sense to buy Android phones from anyone but carriers.

  • BruceLeeRoyJenkins

    I would recommend the Z3 mainly because of the 810. Design and camera are better, but the 810 overheating is a pain in the ass. And I wouldn’t say the fingerprint sensor is a key feature, especially since Sony could’ve executed it better. Placement is perfect, but it doesn’t “learn” like the new Nexus devices do for more reliable and faster reading.

  • Tech Gospel


  • Phazonclash

    I got a Z5 (unlocked) back in October and so far that phone has been a BIG disappointment for me. First I got a Z5 that had a backlight issue (very unheaven with darker and lighter spots). I got it replaced, and the new unit still had the issue (but less apparent).

    The camera produces slightly blurry pictures in the upper left corner, and I think that’s unacceptable, but the store I bought the phone from didn’t want to replace it…

    Anyway, my second unit has MANY issues and problems I didn’t have with my previous Android phones. The bluetooth connection is very unstable and always disconnects from my car for no apparent reason (worked perfectly with my Note 3 and OnePlus One), the battery life is subpar compared to my OnePlus One, the firmware in general is far from smooth and I often have to deal with UI lag. Auto-brightness has been broken since I got it in October and no fix yet after 3 or 4 firmware updates. Sony just doesn’t seem to care.

    The phone sometimes freezes, and when it happens, a reboot is the only way to get it to work again.

    I’m not happy with that phone and I probably won’t consider Sony again when I replace that phone. Too many issues I never had before with other phones I purchased (OnePlus, Samsung, iPhones, LG).


  • dale kana

    I’m one of those that bought the international version. Besides the sensor, I got an earbud, screen protector all in the box AND paid less! Oh yeah, my green Z5 looks awesome. ;-)

  • Jim

    Sony needs to fire the person or team making decisions on how their products are sold in the US. It was a great decision to finally break from their single carrier (Verizon) subsidized model, but a worse decision to bring their flagship phone to the US 6-8 months after the initial release, without one of its best features (fingerprint sensor), and do this right before other manufacturers are getting ready to announce their 2016 models. I live in the US and purchased the international version on October of 2015 and absolutely love the phone with all the features. However, if I were in the market right now, to pay full price for a Z5 without a fingerprint sensor would be a no-go. I would wait a couple of weeks for the Samsung Galaxy S7. C’mon Sony, bend over, pull your head out and see the light. The US could be a profitable market, but not with the decisions you’ve been making.

  • Hieu Nguyen

    Its from a Pocketnow video i guess

  • DarkMaster
  • FermentionIt

    What a joke of a launch, Best Buy had neither variant of the z5 or z5 compact on display, and zero in stock to sell. I will purchase a phone from a competitor. Amazon appears to only have coral and black in the C. Dim wits.

  • Nuno

    Well like I said I own all three devices and the fingerprint sensor on the sony is excellent and very accurate. And way faster than the Samsung Note 5. I use it daily.

  • HAWX

    From my experience, Sony’s firmware sucks big time eventhough they offer stock like android experience with less features compared to other companies. Sony supports their devices longer but I had never get a very good firmware for my Xperia Z. I have tried all versions they offered from 4.1.1 to 5.1.1 Only 4.2.2 was good for Z. It didn’t got any good one after the launch of Z1 and others. Because they port the software from newer flagships. And instead of fixing problems, this brings more problem to the table. People on Xda dissapointed after long waited 4.4.2 was a flop for Z, and most of the people raged how this 1 year old flagship lagged at that time..

    I belive the most weak spot is for Sony is it’s software. People here is interestingly defending that Sony is one of the best in terms of updates. But It’s not about how many software versions you push to users. It’s about how many fixes you can bring in a short time. Most people I have seen in real life is complaining about Sony, because of the software problems. But seeing people here are believing that Sony has the best and longest software support, is rather funny.

  • Battel

    No need to buy, it has same specs of Xperia z3+ plus it’s heavier by 10g & thicker by 0.4mm and $200 more than Z3+ !

  • aseuss

    The unlocked market may be growing, but Americans still overwhelmingly prefer paying a couple dollars a month for the latest phone. Sony knows this.
    Sony also knows that the best new feature of the Z line is the fingerprint-sensor integrated into power button. Yet they eliminate this.
    Sounds like self-sabotage. It is almost as if Sony just doesn’t want to do well in the US market and needs an excuse to exit the Mobile business altogether.

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  • JevyJav

    Yup I imported mine as well to the U.S. the finger print scanner works perfectly. Don’t know what Sony is thinking

  • roeshak

    Sony is just a fanboy company lol. Keeping putting out phones only their most loyal fans would buy. Who in their right minds in America would purchase these when there are much cheaper equally or higher specced phones available. S6 and Co, g4, nexus and Motorola devices to name a few. Plus, the s7 and m10 aye just around the corner, the g5 not far behind. Who picks up a z5 with no fingerprint scanner at these prices. Pure ultimate fanboy stuff and that alone.

  • David Gattenberg

    My Z3 Compact is very good… one of teh best phones Ive had … the Wifi dropping is a bit of a pain .. but the other parts make up for that . Would i upgrade to a Z5 ,, no , lets see what the Z6 does, and lets hope Sony dont change there mind ! ( eg : fingerprint )

  • Sony has gone bonkers. With this strategy their making their way out of the market. On top of this now Android Marshmallow update and we are forced to use Marshmallow based launchers and Android Marshmallow Wallpapers from different sources. Samsung S7 will be my next phone!

  • Chaturanaga Manchanayake

    I guess that’s because Lollipop doesn’t have dedicated drivers(software?) like Android M. So with Android M experience will be better(hopefully) I agree, I used the device for a week and I hated it too.

  • Chaturanaga Manchanayake

    I hate to say but I had the same issue like he did in this video and I assume it gotta be the software, Hopefully with Android M it will be better cause Google made sure that fingerprint works fine in M.(fingerscrossed)

  • Nodar Sixarulidze
  • Layla Webb

    Sony have released the Z5 series into the US market a few weeks before Samsung and LG announce their next flagships, and to make matters worse Sony have stripped the fingerprint scanner out of the US Z5 series. What idiot at Sony is reponsible for these decisions?

  • Timel

    Stupid as fuck

    Apple has been a leader in software and hardware for long time, even in these present days, Apple’s still the trend-setter so please stop being so biased, stop defending Sony and out of your cave and see the real world!

    Apple make their own softwares, hardwares, processors and services

    Sony only can make the hardware lol

  • iia3ezu

    Sony frankly doesn’t care. It makes its money from image sensors, movies, insurance and Playstation games.

    The Xperia mobile division is a mere sideshow distraction.

  • iia3ezu

    The same fanboys who would pay money for one of those crappy Xperia themes that are constantly churned out by the fairies at Sony Mobile Communications.

    Just look at the most recently released ‘Groovy’ theme. Someone had apparently watched an Austin Powers movie and made the theme during his/her lunch break. LOL.

  • DarkMaster

    are you fucking kidding me !? ” apple is leader in software and hardware ” !!?? don’t make me laugh with such nonsense and you have no right to talk since you know nothing about the software and hardware. their software is the worst one even windows phone is better then fucking iOS that is basically wallpaper for icons and drawer for apps. and pls don’t make me start talking about apples pathetic hardware they copied everything since they existed as company and never came with something which is rightfully theirs.

  • roeshak

    True, well each to their own I suppose. The terrible for Sony is that there aren’t enough of these die hard loyalists to make Sony mobile viable lol

  • Robert Dunn

    Is the overheating as bad on the Z5 as it is on the Z3+?

  • BruceLeeRoyJenkins

    I haven’t spent anytime with the Z3+, but almost every review says it does not get as hot. But in my personal use if the Z5 it dies get warm and sometimes very hot. A lot more than my Z3 ever use to get

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  • roeshak

    Sony mobile should stop using Sony’s make believe tag and start using “settle for less” instead. Far more appropriate lol

  • azzido

    where is marshmallow I ask???

  • azzido

    US folks, just skip Z5, you will buy Z6 once it launch, no matter Sony will ignore US market with it again or not, you will ship it internally then.

  • Phatty

    Could go on for days how Sony is shooting themselves in their foot but I suspect this is because they don’t want this model to compete with carrier models or with the new Z6 coming. They did this with the Z1 when the released a non LTE model in the US and months afterwards announced the Z1s with Tmobile with LTE.

  • niugininexus

    My Z3+ gets too hot when I use the camera under the sun. It’s basically useless as a camera, takes 2 photos and then stops to cool down. Replaced it with a Z5, which handles heat a lot lot better than the Z3+.

  • iia3ezu

    Yeah… wait till mid-2017 then. Fingerprint sensor may or may not be included.

  • Lorenzo

    Any news about the marshmallow update?

  • Wilhelm-Bernhard Trometer

    Hei Xperia blog there is a new update availible for the z5 iam downloading rigth via pc companion it is for the nordic region

  • sebastianer

    I agree with you. And the worst thing is dealing with Xperia fan boys. They are worse like Apple fan boys. Or console 30FPS fanboys. Specially with the camera quality. There’s no way this camera is the best, in some aspects its great, in others, worse than a mid-end phone camera.

    All the close ups pictures, sucks so bad. No details. 12mm minimum distance.
    23MP is useless. because 8MP is better (but worse than other 8MP phones).

    The only good thing is the size of the compact, the battery life and the fingerprint sensor. There are no alternatives for the compact version. But for the Z5? There are a lot.

  • Raj Singh

    Where did you buy it from?

  • Niels d. G.

    Maybe they are worried of the NSA stealin’ yer fingerfrints

  • The_Newtype

    The major problem with the Z5 is that it is what the Z3+ SHOULD have been… last year…

    There were already too few reasons to purchase the Z5 if you are fortunate enough to own a Z3, but the lack of a fingerprint scanner literally takes away one of the possible 3-4 reasons one would want to upgrade. Further, it has WORSE battery life than the Z3.

    The phone simply doesn’t deserve to exist.

  • Kristo

    Has anyone else gotten a small software update? (Xperia Z5)

  • dale kana

    I took my chances and bought it on eBay.

  • Raj Singh

    Will Sony honor the warranty?

  • dale kana

    I would think so. I was able to register my Z5 on Sony USA. If you’re that worried, don’t buy it. Buy the official US Z5.

  • Raj Singh

    No, I’m just curious if they honor warranties from devices purchased on eBay. And there’s no way I would buy the crippled US version. It’s an insult to Sony’s customers.

  • dale kana

    I hear ya. That’s why I bought the real deal. As for warranties, I truly believe Sony will honor warranties on it’s own products regardless of where it was purchased, as long as it’s not a counterfeit. Ask Sony. That should satisfy your reluctantants.

  • Prasad Daki

    Guys, a petition has been filed against Sony for neglecting some devices for updates like Xperia T3 E3 E4 E4g

    Please sign this petition and help us to spread the word…

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