Does the Xperia X camera suffer from overheating issues? [Update]

by XB on 3rd June 2016

in Problems, Videos, Xperia X series


Xperia X overheatingSony Xperia phones have often been criticised for heat issues, especially around the camera. The Sony Xperia Z3+ was notorious for suffering from heating problems, but a number of Xperia models have also suffered from force shutdowns on the camera when video recording.

It was disappointing to hear that the Xperia X models would not support 4K video recording, and it looks like optimising thermal performance was one of the key reasons for this. Well it looks like the Xperia X may have issues even with 1080p video recording judging by the video below. Check out how the Xperia X performs versus the Samsung Galaxy S7.

Update: The video below has now been removed by the owner Damir Franc. He has also made a number of comments to Android Authority that are worth checking out. To put all of this context, it is worth noting that a number of Xperia X owners have got in touch to say this is not an issue. One user in the comments below, claims to have achieved 40 minutes of recording time without any problems. Therefore, we don’t expect this overheating issue to be widespread and hopefully newer firmware updates will optimise the phone even further.

  • CerberusSco

    When will Sony learn from their mistakes?

  • Tony Lam

    someone tried on the Z5 Premium with 4K, they reach 40-50mins

  • Tony Lam

    Also, he basically didnt do the temperature checking before the video begins, god know what did he do before, you guys should consider this situation also

  • David Hvatov

    Seems that I’m gonna stuck to my Z2 for long time..

  • Sharp Edge

    a* long time.

  • Me too. Just this morning during a business meeting someone mentioned the amazing design of the Z2 when I put it on the table. (Some iPhone guys; we all know how well they can judge good design :D ) Seriously, the Z2 might be one of the best phones Sony’s ever build both in design and functional. Thanks god they stay on top with updates.

  • Sharp Edge

    Yeah, what the hell. The Z5P is a beast and aside from the occasional bluetooth stutter, it works perfectly and much better than any other phone I used. The Z2 comes a very close second.

  • I think Sony should tweak the software, the temperature isn’t that high yet the camera shuts down.

  • Joe Black

    Sony Wars: Overheat Strikes Again

  • kewldoode

    Seems like Z2 was the phone I should have brought, still dont have any new phone.

  • abbey yruma

    I have my Z2 for almost 2 years now and still no complain. It got even better when the Marshmallow Update came.. I’m more on the longevity side than the camera aspect.. Z2 is still the beast..

  • theskig

    I agree. Very nice phone, I sold mine to a friend who broke it after 2 months :(
    Now he has a crappy low-end Samsung and he is pissed off :)

  • theskig

    They’re both great phones but Z5p is affected with new lollipop-mm bugs and ugly UI.
    So in my mind i feel Z2 better than Z5 because no bugs and nice UI; they spoiled everything after KitKat.

  • dragonsneeze

    100% screen brightness 60fps 28nm chip. Still expected better but not so surprised.

  • Omarion07

    Not only the X is insanely overpriced but it overheats as well.. Very sound Sony!

  • Sharp Edge

    Ugly UI? What are you smoking bro? It’s the same sh*t that’s on every Xperia. But that’s irrelevant because you can change it anyways.
    I actually have the phone and I can confirm that the active-radio bug was prominent on Lollipop but my phone isn’t suffering from that on Marshmallow. The Z5P has also the advantage in regards to the screen, procesor and comfort thanks to more open ports.

  • Sharp Edge

    Ugly UI? What are you smoking bro? It’s the same sh*t that’s on every Xperia. But that’s irrelevant because you can change it anyways.
    I actually have the phone and I can confirm that the active-radio bug was prominent on Lollipop but my phone isn’t suffering from that on Marshmallow. The Z5P has also the advantage in regards to the screen, procesor and comfort thanks to more open ports.

  • ryq24

    Not only is it over price now it also over heat. Way to go Sony!

  • TheSith LordViridis

    http://talk.sonymobile.com/t5/Xperia-X/Quick-hands-on-updated-with-New-Style-Covers/td-p/1122372/page/2

    I’m so far up to 30 minutes with no warnings at all. This video is bull

  • Ambroos

    The Z2 and Z3 are still the best phones you can buy, I think. I ‘upgraded’ from a Z2 to a Z5 half a year ago and sort of regret it. The Z2 actually feels faster because it throttles less aggressively, gets less hot and the battery lasts longer. Should’ve gone with a Z3 instead when I had the chance. Oh well.

  • Arnold

    Still in the market buddy. Working for me optimally

  • TheSith LordViridis

    Video recorded over 40 minutes with no errors,

  • Manu

    So true, what you say!
    I’ve upgraded from Z2 to Z3+ and the Z2 was the overall better phone…

    I’m not sure if I’m buying Sony again :-

  • DBS

    Well, putting it against the S7 isn’t very fair. The Xperia X is a mid-ranger. The S7 is a flagship. It’s like comparing a wooden kart with a Ferrari.

    That said, this already happened on Sony flagships and there’s still no excuse for these problems to continue. Well, apart from sloppy quality control.

  • DanSlenders

    Xperia X is a flagship too, because Sony said so on MWC

  • DBS

    I can call a turd gold, it won’t make it gold. The Xperia X is NOT a flagship. It lacks flagship specs and build quality. The only flagship in the X range is the X Performance.

  • DanSlenders

    X Performance is flagship for Geeks.
    Xperia X is flagship for regular consuments.
    Regular consuments > Geeks (about 5:1), so Xperia X is a flagship.

  • DBS

    Again, calling a turd “gold” won’t make it gold.
    A “flagship” is defined by having the best performance, the best build and the best components an OEM has to offer. The X has a mid-range processor, lacks waterproofing etc.
    The only thing the Xperia X has of a flagship is the price but that’s because it’s overpriced, not because it’s a great phone.

  • DarioMa

    try 60fps… no 30fps

  • Denis Deny Jamny

    Also the homebuttons weren’t original so who knows what has he done to the phone…

  • TheSith LordViridis

    It was 60fps.

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  • DarioMa

    I’ve problems after 5 minutes at 60fps…..

  • David Hvatov

    Thanks for correction! I know, my english sucks..

  • BigOne

    Even my Z3 suffer from these problems, and worsened with marshmallows.
    I do not understand what the problem is.

  • David Hvatov

    I bought mine 1 month later, when it came out (May 2014) and still have no problems too. Only changed usb cover flap, becuase old one popped out every time, which costs about 7 bucks at aliexpress.

  • twm

    4K@60fps is still pretty impressive for such small device.

  • DarkMaster
  • DarkMaster

    how’s the screen now that is always at 4K :) and battery life after MM update ?

  • Sharp Edge

    Well, for starters, it’s not 4K all the time despite the fact that marshmallow now allows for that. It’s still gorgeous and love it to bits.

  • Jesús López Sotelo

    I bought the Z5 to replace my Z2. I’m regretting every minute I did it. Of course it has a few plus but the cons are beating it.

    I’m waiting to see if there will be a X Premium, if not, I think I’d roll back to a Z2 and wait another year.

  • DarkMaster

    how is not 4K all the time if you for example make a screenshot now in MM of the screen in any app or game it’s resolution is now 4K …means it’s upscaled…

  • DanSlenders

    I know, but Sony doesn’t

  • Dominic81

    If it’s like the Z5, no problem recording in 1080p30fps for extended periods of time, but don’t expect to record 60 minutes videos if you pick 1080p60fps or 4k

  • Dominic81

    I fixed that problem with that simple solution: http://forum.xda-developers.com/xperia-z5/general/tweak-improve-performance-reduce-t3387879

    80,000+ in AnTuTu. I’ve never achieved this score before

  • MrM3

    This is bad news for me. I preorded xperia x performance to replace my old Z2 which I belive have the same camera. One of the reasons I picked this phone was becuase I bought into the “Sony have the best camera hype”. And then this happens. Great… I have to hope for the best.

  • Chaturanaga Manchanayake

    Maybe software update can fix it?

  • Aiden Pearce

    Exactly. Saying always doesn’t mean its true. Sony is advertising it as flagship but not a single consumer would buy it as a flagship if they have brains.

  • Michael

    Same Sony, different year

  • ????? ?????????

    Z5 is a crappy phone..Even Z3 is better, even in camera…

  • DavideAme

    DarioMa, hai Il galaxy s7 edge oppure un xperia x? No, tanto per sapere

  • DarioMa

    ho un negozio… :) Li vendo…

  • DavideAme

    Ahh.. E Come si chiama?

  • Matt

    a camera article ? oh boy this is going to be rough.

    cue the camera experts

  • Bashar Shehab

    Actually Sony didn’t say that the X is flagship in MWC, and th funny part is that they didn’t say that the X Performance is a flagship either :v

  • Bashar Shehab

    http://talk.sonymobile.com/t5/Xperia-X/Quick-hands-on-updated-with-New-Style-Covers/td-p/1122372/page/2

    It’s not the case with some users, maybe this guy in the video did something before recording, he mentioned that he do extensive gaming on the X so maybe that’s the problem, IDK.

  • Captain Henry Morgan

    Hi @Ambroos:disqus I am currently using Sony Xperia Z2 and I am contemplating on upgrading it to Xperia X Performance but given the chance, would it be wise to move from Z2 to Z3? What’s your thought?

  • Amir

    Sony mobile is a failure of a company for a long time now.

  • azzido

    Seems they abandoned dual heat pipe cooling solution used in Z5 in terms to proceed with cost reduction and use more and more inferior materials in X series.

    Previously thought this is regarding plastic frames only, but it seems they dig in deeper…
    Waiting for some youtube videos showing its internals.

    + definitely skipping X series, too much disappointments.

  • DBS

    In fact, they didn’t even officially announced that the Z line is no more. Their discourse on that is contradictory. So for all we know, we could still get a Z6 or Z7 at IFA. But that’s the thing with Sony. They never listen and they’re completely unpredictable.

  • azzido

    X series is a return of Z3+ ! omg…

  • Xperia Z3 is an amazing phone even though I have huge overheat issue and also my screen has weird white dots. I’m not sure how good is Xperia X performace though. :)

  • azzido

    so far there is no flagship for 2016.
    Both X and poorformance are just mid rangers…

  • azzido

    because they know it is not :P

  • Same here :( Overheat like crazy near the camera. Other than that it’s a great phone :

  • Unfortunately… Other than overheating they are good devices.

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  • Captain Henry Morgan

    I was looking at Z3 earlier today but I couldn’t make a decision whether to sell my Z2 and get a new phone. Honestly, this phone is still amazing in 6.0.1. I just hope Sony will fix the heating issue though.

  • XperiaBlog

    Great to see – perhaps the newest firmware provides better optimisation when it comes to video recording.

  • Geese Howard

    And this is using the 820 Snapdragon? I though the heating issues lies within the 810 Snapdragon? I have no problems with my Z5 Premium. Now I want to wait and see how the X Performance does, thinking about buying this phone for my woman. If it has heating issues, might as well settle with Z5 P.

  • Geese Howard

    Listen to the Sith Lord when he speaks!

  • DanSlenders

    Believe me – Sony said that the X is flagship in MWC, I was there.

  • Bashar Shehab

    LOL i watched MWC online and I didn’t hear the word flagship nor read it anywhere..

  • DanSlenders

    Behind closed doors, my friend ;)

  • Judy Zik

    This just sucks. My Xperia Z Ultra died because I believed the waterproof hype. I was forced to go with an iphone plus for now. I still can’t get a new Sony Phone that compares to the Z Ultra. Please Sony. Take my money! Im okay with paying. Just give us a water resistant phone with a big screen that isnt a joke.

  • BigOne

    I love my Z3, it is the best phone I have had. Sony is lost in the nonsense, do not understand how a company that produces one of the best cameras in the world in its phones will not be the ultimate in picture quality and also have overheating problems. Sony needs to improve the camera

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  • Vinny Conforto

    X Performance is Sony’s flagship of 2016, right? (unless they introduce something better than XP)

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  • Amir

    Your comment is laughable at best. I’m done here.

  • Amir

    X could be a flagship for the year 2014, yet it would still be overpriced and lagging behind in camera quality. Nothing has changed in sony mobile land.

  • Amir

    Lol, you wait for a flagship from sony mobile? do you respect your money? Support manufacturers who truly put all their efforts on their products, mostly samsung and lg. Appreciate where you spend your money. Sony mobile laughable attempts are insult to consumers. Moreover, you can buy better devices from other manufacturers in LESS the price. Everything written is true for x performance (my **s) as well.

  • jakobd.

    Hi Sony, please make the next Xperia smartphone which comes out in September so:

    Display please finally without this blue cast, and that one no longer sees the display matrix. 5.2 to 5.5 inches, without X reallity it is very natural true colors have towards Kelvin 6500, similar bemi Iphone, not to contrast colors, with X reallity little contrast as maybe LG, with Super Vived towards Oled.

    have very fast and very sensitive night camera, preferably with Aperture 1.6, and finally a dual flash.

    Design direction Xperia XA borderless, upper speaker is like the Z2 scored an LED in the top speakers, 2.5 D Display, one piece without the column metal unibody.

    Very loud and clear stereo speakers.

    USB type C.

    4GB Ram

    intereren space from 64 Gb, with memory expansion

    waterproof

    completely scratchproof

    3 days Battery

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  • QBerto

    I think you’re misunderstanding, flagship = high end phone, usually is the same phone, but sony make it different. flagship, insignia model, the one who marks the brand identity, that’s the X, and their high-end phone is the X performance… now, u can’t say Xperia X is a mid range with that price, look al moto G4, thats a mid range and look at their price

  • DarkMaster

    video is fake … other guy recorded 40 minutes + with no issues whatsoever …also it’s Xperia X with SD650 28nm not even SD820 ….

  • DarkMaster

    abandoned dual heat pipe cooling ? I don’ believe it because phone is thicker now and battery is thinner … but also can’t wait to see the internals … also Xperia X didn’t overheat in that particular video .. below 40 degrees … on 38C average …

  • Timel

    RIP Sony Mobile

  • DBS

    I’m not misunderstanding anything. A “flagship” is the main phone of an OEM that presents the best of that OEM in the more complete package and with the wider range of appeal.

    As such, for example, Samsung’s current flagship is the S7 as it’s the phone with the best specs and more widely accepted size. The S7Edge is then a niche high end to the people who want a bigger phone and battery and the Edge screen.
    LG’s flagship is the G5, and the V10 was the high end media-oriented phablet. A niche phone.
    Even Sony’s line has been that way. They presented the Z5Compact, Z5 and Z5Premium. The flagship is the Z5. The Z5C is for those who want a smaller phone, the Premium for those who want a bigger one with a 4K display.

    On the X range, the Xperia X may be the “main” phone but it’s NOT the flagship because the X Performance is the one who presents the exact same package but with the better offer such as the much better processor, waterproofing and bigger battery.

    The Xperia X, with its specs, is a mid-ranger. SPECIALLY when you compare it with the competition. Actually, compared to the competition, even the X Performance can almost be considered a mid-ranger, since it still only sports a 1080p LCD screen, quick charge 2.0 instead of 3.0 (and I won’t even mention the absence of USB-C), a mediocre OIS-less camera and just 3GB of RAM.

    The Xperia X is an overpriced mid-ranger. But pricing it as a flagship doesn’t make it one. Even the Xperia Z5 is still better than the Xperia X. That alone is enough to make the Xperia X not a flagship.

  • Timel

    This vdo is just another proof shows that Sony suck about making smartphones

  • jokensy

    No need to send this kind of messages to Sony, they don’t give a sh*t about what we think or feel. In fact I think they don’t even know XB exists.

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  • Skipper

    Fake.

  • Afzal Zainal Rddz

    I dont think it was a device faulty. Its more to user usage patern. if it the device failure it will be all over the reviewer news.

  • Geese Howard

    Probably Timel doing a fake video or just some Samskunk fanboy paid to pull shit like that.

  • Timel

    This video is just another proof shows that Sony suck about making smartphones
    Most of Sony products are great but not Sony smartphones , Sony mobile still stuck with same old problems and lack behind competitors for many years, Sony Mobile change nothing but the alphabets (from Z to X??? Bullshit! It’s just the same shit!)

    RIP Sony mobile

  • Timel

    Sony suck about making smartphones, this video is the good proof

    Most of Sony products are great but not Sony smartphones , Sony mobile still stuck with same old problems and lack behind competitors for many years, Sony Mobile change nothing but the alphabets ( new name, same shit!)

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  • Svnjay

    The Xperia X is more expensive than the S7. It’s a good comparison.

  • mUSICA

    well il wait to see what is X Perf Like, Or Il Switch To Xiaomi Mi 5

  • DBS

    Well, the video isn’t about price but the camera recording performance.
    But yeah, both the S7 and the G5 can be currently bought for less than the Xperia X and they’re both vastly superior devices.

  • EQ

    Dont worry that dudes posts are captured by the troll filter with “This comment is awaiting moderation. Show comment”. He dun goofed!

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  • Sweggity

    it’s better to get Galaxy s7 edge. Xperia X series are overpriced and isn’t good as 2014 xperia flagship

  • Sweggity

    I got Z2 too, been using it for 2 years. The phone is so good i didn’t bother upgrading even. Only changed the USB flaps.

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  • iia3ezu

    Looks like the Qualcomm Snapdragon 810 woes in heating have continued.

    A metal back makes the problem worse compared to an insulating material e.g. plastic.

    Need to verify with the other phones which also have the 2016 batch of Snapdragon chips.

    Maybe Mediatek doesn’t heat as much. Samsung was also wise to release most of its phones with the Exynos chip.

  • Timel

    Don’t you know that there’s still an option to see my comment anyway

  • Timel

    Never! That’s why Sony will never win in smartphone market

  • Timel

    Sony must stop producing / selling smartphone because Sony bad at it

    Sony never learn , they release new phones but less improve about camera , Sony change new name, change new alphabets but in the end it’s just the same old shit!

  • skrug

    Anyone read the comments/reply by the uploader on youtube? Seems like a hater…

    i.e.

    Damir Franc3 days ago
    +Luke G never got fixed in previous Sony phones so far. People have been living with that issue without a fix for years

    Damir Franc2 days ago
    +Shamoy Rahman
    no, already shipped back also I know it won’t make a difference

    Damir Franc2 days ago
    +phaneendra satya it maybe cooled down enough until I measured, I should have measured it instantly. But either way does it matter, it shuts off and this since years ever since the Z the therefore it can’t be just a bug.

    Damir Franc3 days ago
    +chumbalum it is since all Z’s had the same issue and it’s a known fact. One reason why for example pretty much no Sony phones get sold in hot countries like India

    Damir Franc2 hours ago
    +Ch4osWe4veR
    yeah I know, many people are trying to discredit me, I don’t care, I could reproduce the issue as often as I wanted, it’s what it is and I can’t change what others think, of course many just don’t wanna accept the truth

  • LiterofCola

    and the Z3’s camera leaves much to be desired

  • Abdul Ghani

    in xperia m5 u run out of storage memory but the phone does not heats up at all because mediatek

  • Abdul Ghani

    z2 z3 are the best phones to date because of 810 heating my motherboard died thanks qualcomm

  • Rikimaru Azuma

    Hi,
    It’s depend of what you are looking for and what you do most with your phone. I got all Z series and at my sens it’s always getting better camera or music are always improved.
    I felt a gap between Z2 to Z3+. Then change your Z2 to a Z5 or Xperformance will be awesome. That’s my feeling after if you want discuss more I am free to talk.

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  • EQ

    You dun goofed!

  • LiterofCola

    lol surely you jest, the z3 camera is horrible by 2016 standards

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  • Timel

    Hater? Of course why not if there’s anyone said bad things about Sony , that one is definitely hater or probably Samsung fanboy lol

    think twice ! Another point of view, why you dont think back that you are actually a blind fanboy as well? You aint fair enough to accept that fact , the fact that sony is very horrible about making smartphone camera?

    Not just this guy actually, phone arena and tech radar also report this problem as well if I’m not mistaken and camera overheats issue is not new for sony… Just accept the fact and stop doing disgusting behavior Sony fanboys

  • EQ

    Looking at those quotes that dude just disqualified himself. I guess Samsung is to deep inside him for him to keep it stealthy. He dun goofed!

  • EQ

    The Youtube user has made the video private. So we can cofirm it was a fake. With other users reporting recording times far beyond 4min and also to note that in the video he had the camera on all the time but for the S7 he didn’t so the X was pre-heated. Now he made it private to hide it when he got exposed. I guess Samsungs check bounced!

  • skrug

    “yeah I know, many people are trying to discredit me, I don’t care, I could reproduce the issue as often as I wanted, it’s what it is and I can’t change what others think, of course many just don’t wanna accept the truth”

    so only what he say is the truth huh? other reviewers didn’t mention it means they didn’t test it (long enough)? Or people that shows proof like the photo above is not true?

    “+chumbalum it is since all Z’s had the same issue and it’s a known fact. One reason why for example pretty much no Sony phones get sold in hot countries like India”

    that’s a total lie, he can’t even check his fact so why would I believe what he says?

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  • EQ

    It’s confirmed he was faking the video test. He has made the video private to hide the proof in the comment section that called him out done by several persons providing proof of the hoax. He got rekt!

  • skrug

    He also said “this video was meant for my small amount of subs and they usually never doubt my tests or anything, ”

    lol so he’s saying his subscribers believe what ever he says.

  • ayub407

    It’s because of Google Play Services whenever mobile data is used.

  • EQ

    Well he talks like a clown, looks like a clown and walks like a clown so he must be a clown!

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  • ZerothGlacius

    I can confirm heat issues on Xperia X. Oddly the camera disables functions and the device starts heating if I have a 2A Battery bank connected to the phone.

  • ZerothGlacius

    Not in my country, Xperia X is the cheapest of all released flagships by non-Chinese brands (HTC, LG, Samsung). Costs about 15% less. Though that still wouldn’t justify the midrange chipset….

  • DBS

    Not talking about release prices. The S7 was released for 730€, the price of the X Performance. HOWEVER, currently you can already buy the S7 for 600€. Which is less than the mid-range Xperia X and of course much less than the X Performance.

  • ZerothGlacius

    X series is basically the premium range, that is, below flagship. The only reason for these prices us because M5 and Z5 are still not EOL. With M5 only recently launching in certain areas, it’ll be around a few more months, after which the X will occupy it’s place in the price hierarchy…… Don’t quote me on this though. Just saying based on what I saw in some marketing discussions.

  • rohit

    My Xperia Z3 camera quality improved noticeably better after updating to Android N beta.

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  • famerom

    The Z2 and Z3 are still the best phones you can buy, I think. I ‘upgraded’ from a Z2 to a Z5 half a year ago and sort of regret it. The Z2 actually feels faster because it throttles less aggressively, gets less hot and the battery lasts longer. Should’ve gone with a Z3 instead when I had the chance. Oh well.

  • ????? ??????????

    I have this issue on my Xperia X

  • Richard Krajewski

    I have the XPeria X Performance. What a huge disappointment. The camera is constantly overheating. It is unusable. It lasts no more than a couple of minutes then displays the overheating message and follows up quickly with a shut down of the camera. It is simply ridiculous. The battery life is also abysmal. I have owned the Z1, the Z3 the Z5 and now the X Performance. This is the WORST phone I have owned. Sony is about to lose a long term loyal customer. Not only did I own Xperia phones, but I also have a Z3 Tablet Compact and a Z4 Tablet. Never again. Don’t waste your time with this piece of junk.

  • DyiNg EmoZz

    My XA ultra also overheat like crazy!
    its just a mid ranger shooting 1080@30FPS

  • ___///PG///__

    Wonder should I get XA Ultra?

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